Assistant Manager

Posted: 06/25/2022

 

Compensation: Salary + Bonus 

Job Status: Full Time (30 hours) 

 

Qualifications 

Minimum 1-year supervisor experience 

Minimum 2-year retail or sales experience 

Ability to solve problems under pressure while maintaining a fun, friendly environment 

✓ Ability to work nights and weekends 

Experience with Microsoft & Google applications 

✓ Previous cash handling experience 

High School diploma required 

 

Job Duties 

  • Create & publish staff schedule – rolling 4 weeks always posted 
  • Assist with managing daily operations & supervising staff 
  • Assist with hiring, onboarding and training staff. Coach staff and provide feedback. Assist with staff performance evaluations 
  • Proactive engagement for customer service including service recovery 
  • Complete equipment maintenance logs & complete incident reports 
  • Schedule & coordinate events: confirmation within 1 business day of online booking, customer service follow up prior to event and thank you/feedback 1 business day post event. 
  • Monitor open/closing procedures & adherence to safely procedures are followed daily 
  • Conduct regular inventory audit & order supplies as needed. 
  • Ensure facility is meeting monthly budget targets & achieving sales goals. 
  • Reinforce a friendly, customer focused environment for all guest/all ages 
  • • Sales 

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